Privacy Policy

This Privacy Policy (“Privacy Policy” or “this Policy”) applies to personal information of the children (along their parents/legal guardians, their siblings, and other individuals) (collectively, “the children and their families”, “you”, “your”, ”yours”, as applicable) who are enrolled with Founding Years Learning Solutions Private Limited (“FYLS”, “we”, “us” or “our”) for various programmes, child care support, products, child daycare, crèche, preparatory school and after school services (collectively, “Products”, “Services” or “Program”). We respect privacy and we have a longstanding commitment to protecting personal information of the children and their families.

For the purposes of this Policy, “Personal Information” is defined as any identifiable information about the children and their families, such as contact details, health information, biological information, living arrangements, background information, the child’s personal characteristics, behaviour styles and any other information as disclosed to us.

Personal information is only collected, used, and disclosed by us for Services in accordance with this Privacy Policy.

The Privacy Policy along with the Terms of Use describes our practices and your choices in relation to how we collect, store, use, share, and disclose your personal information across our online platform klay.co.in (“Website”)

This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Capitalised terms and expressions used in this Policy but not defined shall have the same meaning as ascribed to such terms in Terms and Conditions.

WHY DO WE COLLECT PERSONAL INFORMATION?

When enrolling your child/children in our Program, as a parent or a legal guardian, you are asked to provide certain pieces of information in order for us to provide you and your child / children with the safe, efficient, customized experience for Program activities. In addition to your contact details, the names and contact information of your family members, your child’s file may include the following information about your child, such as:

  • Contact Information such as name, email, display picture, mailing address, phone number, IP address, geographic location, occupation, skill interest
  • Information to enable us to check and verify your identity eg. your date of birth, photo ID proof details
  • Personal characteristics, skills, behavioral and health information
  • Details about the course enrolled, recording of session, children interaction with teacher/instructors.

We may collect information such as occupation, language, pin code, area code, referrer URL, location, and the time zone where our Services are used so that we can better understand customer behavior and improve our products, services, and advertising

  • We may collect and store details of how you use our Services, including search queries. This information may be used to improve the relevancy of results provided by our Services. Except in limited instances to ensure quality of our Services over the Internet, such information will not be associated with your IP address
  • With your explicit consent, we may collect data about how you use your device and applications in order to help app developers improve their apps

Personal information is only collected for the following purposes:

  • To identify the children and their families
  • To provide the children with a safe, efficient, smooth experience of the Program
  • To improve security, analyze trends, and administer the Website with a view to improve Program experience
  • To secure and protect the site against fraudulent logins and detect and prevent abuse and unauthorized use of your account
  • To monitor developmental levels, skill acquisition and special needs of the children
  • To establish a culturally sensitive and developmentally appropriate program for the children
  • To understand the desires, concerns and opinions of the children for the activities and their families
  • To establish and maintain good relationships with the children and their families
  • To provide responsible and customized services experience for the activities program to the children and their families
  • To manage and enhance our business and operations, and to meet legal and regulatory requirements (if any)

We collect only the minimum personal information necessary to fulfill these purposes and avoid unnecessary data collection. Your personal data is processed lawfully and fairly.

RIGHTS OF DATA SUBJECTS / PARENTS / GUARDIANS

Parents and legal guardians have the right to:

  • Access: Request access to personal information we hold about your child
  • Correction: Request correction of inaccurate, incomplete, or outdated information
  • Deletion: Request deletion of personal information that is no longer required
  • Withdrawal of Consent: Revoke consent for processing personal information
  • Grievance: Submit complaints regarding the processing of personal information

Requests should be submitted in writing to privacy@klay.co.in. We will respond promptly and provide information in an understandable format.